If and when your ticket sells, your membership card will be disabled for the game while the buyer's membership card will be activated. To activate your membership card for Pingit for Clubs you must be 16 or older and a UK resident who only pays tax in the UK. Your points earning can be accelerated when you spend on your pre-paid card with selected affiliates. Yes Please do not dispose of your card. Please note the season ticket waiting list is separate to The Arsenal Official Membership Scheme and as such no membership benefits are offered to those on the season ticket waiting list. Step 2: Go to 'Manage prepaid card' in the My Arsenal Rewards passport and follow the instructions to activate your card. Free Standard Delivery Promotion. Copyright 2023 The Arsenal Football Club plc. Yes Turn off 'Hide Expired Passes'. Club Level is located between the lower General Admission tier and Box Level. Check out our exclusive Wallpapers for desktop and mobile today! After you download CardKey, access it on its own or through . It can be used to pay for goods and services wherever you can pay via VISA including chip & pin and contactless, including Transport for London (TfL) . You will then be taken through the Barclays Pingit for Clubs account set up instructions to activate your My Arsenal Rewards membership card for payment. The PIN for your card is easy to find: Once you have registered your card, follow these simple steps to add money to your card: Where can I use my card and is there a spend limit? If you do, tap the (? When will the Pingit for Clubs service no longer be available from? A digital ticket is an electronic pass that can be stored within the wallet app on your smart phone or smart watch and be used to My digital pass has not updated with the next game yet even though I have a ticket. Arsenal Football Club caters to all fans and includes a Purple Membership scheme for our disabled supporters. Do you need your membership card to attend a game? Full vs Light is whether you get the membership pack or not. 2.1 You can only join the Away Ticket Scheme if you: (A) are a Platinum Member for season 2019-2020; or (B) are a Gold Member for season 2019-2020; or (C) joined the Club's Travel Club prior to the end of season 2007-2008 and have renewed such membership for each subsequent season; (D) pay the Fee to the Club; and (E) for Clubs. What should I do if I believe there was an error in my points calculation? For more information or to join please email clublevel@arsenal.co.uk or call 0345 262 0001 (selecting option 2). Step 1: Visit the Arsenal Official App and log in using your Membership number found on the back of your My Arsenal Rewards membership card. You can still go to box office before the game and collect paper tickets (just got to show your id). Our range of rewards available on the My Arsenal Rewards portal will be frequently updated so make sure to revisit to check out the latest rewards you can redeem your points against. What do I do if I lose my Membership Card (s)? How do I log in to the My Arsenal Rewards portal on my computer? A UK personal current account is required to register forPingitfor Clubs. T&Cs apply. The latest iOS update allows users to delete the wallet app, if you are unable to locate the app on your phone then please visit the app store to re downloa My Digital Pass keeps disappearing from my Apple Wallet, How to add your Digital Pass to your phone, How to use your Digital Ticket on your phone. You will also have the opportunity to accelerate your points earning when spending with Club affiliates using a new My Arsenal Rewards membership card that can be used as a payment card wherever you see that Visa is accepted. How do I register my membership card for payments? Go to 'Settings' on your iPhone. If you choose not to activate your My Arsenal Rewards membership card for payment, your card will still provide access to Emirates Stadium. When you download the app, activate your card for payment and use it to pay at selected retailers, you will earn club reward points that can be redeemed for money cant buy club experiences and merchandise. If you have any questions, including around cancelling your Membership, please email membership@arsenal.co.uk or call 0344 277 3625 option 2. A UK personal current account is required to register for. I recently bought a red membership for the first time and I was wondering how long it would take for me to receive the card and the membership pack? Highbury House No. There will be opportunities to redeem points through the My Arsenal Rewards portal against Partner rewards, in the same way that points can be redeemed against Arsenal rewards. If you buy tickets and your card hasn't arrived in time. Step 2:Go to Manage prepaid card in the My Arsenal Rewards passport and follow the instructions to activate your card. What are the benefits of using my membership card for payments? Your My Arsenal Rewards membership card will work as an electronic matchday ticket, a rewards card and, if you are a UK based adult member, a payment card powered by Pingit for . If you choose not to activate your My Arsenal Rewards membership card for payment, your card will still provide access to Emirates Stadium. Once printed, a digital pass will follow by email which you can add to your Apple or Google Pay wallet. Where is my Arsenal membership card? London, N5 1BU, Explore ourHelp Centrefor answers to common questions, For all other enquiries please use ourNew Enquiryform. Can I still use my Arsenal membership card to earn loyalty points? It is essential that when you spend with an affiliate the payment is completed with your My Arsenal Rewards membership card, otherwise points will not be earned. - See more at http://www.alwaysaheadofthegame.com/junior/young-guns/overview#sthash.gb5RQAF8.dpuf. Am I eligible to register my club membership card for payment Why am I unable to use my My Arsenal Rewards membership card for payment if I am a non-UK resident? What if I no longer have access to my linked account? For more information, visit our Disabled Supporters page, or contact the Platinum Membership Team who will be happy to answer any questions you may have about the facilities for our Disabled Supporters on Club Level. Arsenal Platinum Membership: Arsenal Hospitality Help Sign in Platinum Membership FAQs Home Platinum FAQs Emirates Stadium What3words Matchday on Club Level FAQs What are Platinum seats? Scroll down and click 'View your PIN'. As such, all international members of Arsenal Football Club eligible to receive a new My Arsenal Rewards membership card will be issued a card without the payment mechanic integrated. To open a menu item's submenu, press the space bar. Sorry we couldn't be helpful. Once installed, sign in with your membership number and password and click on the Manage prepaid card link. For most activities points will be awarded instantly. Scroll down and click 'View your PIN' What is an arsenal Internet member? This menu is keyboard accessible. My Arsenal Rewards points can be redeemed against a range of active rewards on the My Arsenal Rewards portal. Please contact our team via our New Enquiry Form, or by telephone on 0207 619 5000 (Monday to Friday, 09:30 17:00) and our team can arrange for a replacement. No. Please note that Cannon and international members will not be eligible to receive the payment functionality included on the My Arsenal Rewards Membership card. If a Gold level member decides not to renew their season ticket/s then this will be made available to those on the season ticket waiting list, Price: 50 for adults and 25 for juniors (redeemable against your first season ticket purchase). Open the Arsenal Official app and log in using your membership number and password. All paid members aged 16 and over in the UK and internationally are eligible to participate in My Arsenal Rewards. Once the payment part is activated, the card can be used for all online and offline Club purchases at Emirates Stadium, all Club stores and anywhere that accepts Visa as a payment method. Sun, 25 Sep, 2022 at 12:17 AM When Will I Receive My Membership Card? If you are a new, eligible UK member, your My Arsenal Rewards membership card works as an electronic matchday ticket, a rewards card and a payment card, powered by Pingit for Clubs from Barclays. I've lost my membership card Print Modified on: Sun, 6 Mar, 2022 at 8:29 AM If you are a Red, Silver, Cannon, or Junior Gunner member, please contact the Membership Team on 0344 277 3625 (Option 2) or if you are overseas +44207 649 9003 (Option 2) and an operator will be able to assist you further. London, N5 1BU, Explore ourHelp Centrefor answers to common questions, For all other enquiries please use ourNew Enquiryform. Any remaining funds will be refunded back to your linked account, and you will receive an SMS from Barclays confirming this. Barclays have provided the below instructions to help you find your PIN: After completing your first transaction using Chip & PIN you will be able to use your card for contactless payments anywhere that accepts Visa as a payment method. Club Level is an exclusive tier with some of the best views and facilities within Emirates Stadium. Emirates Stadium offers the finest in London hospitality and football. When you try to log in to Pingit for Clubs you might see the error FRP057. Copyright 2023 The Arsenal Football Club plc. Sun, 6 Mar, 2022 at 7:56 PM Who is eligible for My Arsenal Rewards? Once the payment feature is activated, the card can be used for all online and offline club purchases at Emirates Stadium, all club stores and anywhere that accepts Visa as a payment method*. Arsenal Member 10% Discount See all Gift Cards Perfect for all occasions, take your pick of 3 Gift Cards to see you through birthdays, the holiday season, and any other special day worthy of an Arsenal themed celebration. Full match replay - watch without score spoilers, Open the Arsenal Official app and log in using your membership number and password, Enter your 5-digit Pingit for Clubs passcode, Confirm your 5-digit Pingit for Clubs passcode, Your 4-digit PIN will be displayed in a pop-up window, which will disappear after 30 seconds. Any auto top-ups youve scheduled will also continue until the service closes. To open a menu item's submenu, press the space bar. If your query concerns the My Arsenal Rewards programme, points earning opportunities or points redemption, please submit your enquiry via our New Enquiry Form or contact our team by telephone on 0207 619 5000 (Monday to Friday 09:30 17:00) and our team can arrange for a replacement. However, the pre-paid part of the card will remain dormant until you activate it via the Arsenal. Note, it cannot be used for offline transactions e.g. Press question mark to learn the rest of the keyboard shortcuts. Arsenal Paid Membership 10% Discount (Online and In-store) Arsenal Premium Membership 10% Discount (Online and In-store) Arsenal Women Season Ticket Holder 10% Discount (Online and in-store) 2 For A Fixed Price Offer. Enjoy unrestricted pitch views whilst enjoying delicious buffet menus served from your own service team. This group is for those aged between 0 and 3 years old. Your personal details can be viewed under your Account on the My Arsenal Rewards portal. If you are an Adult UK member, you can also accelerate your points earning when using the prepaid mechanic on your My Arsenal Rewards membership card to spend with affiliates and Arsenal Retail. To open a menu item's submenu, press the space bar. Digital Membership is a free Membership giving fans full access to all our online video content on Arsenal Player as well as a monthly Membership e-newsletter. Ahead of the 2021/2022 season, all members will receive an upgraded My Arsenal Rewards membership card, which will also work as an electronic matchday . Press J to jump to the feed. Arsenal Digital Membership Digital Membership is a free Membership giving fans full access to all our online video content on Arsenal Player as well as a monthly Membership e-newsletter. Do I need a computer or a mobile device to participate? Please note if you decide not to activate your card for payment it will still provide access to Emirates Stadium. After this, you won't be able to log into the Manage prepaid card area of the Arsenal Official app or use your My Arsenal Rewards membership card to make purchases. Please visit help.arsenal.com/support/home to create a new enquiry if you believe there has been an error in your points calculation, making sure you specify the number of points you believe to be missing from your account and from which transaction or engagement these points were earned. Arsenal Member 10% Discount Arsenal Heritage Leather Card Holder $27.00 Arsenal Member 10% Discount Arsenal Heritage Leather Trifold Wallet Now $40.00 Was $45.00 Arsenal Member 10% Discount Arsenal Credit Card Holder $7.00 Arsenal Member 10% Discount Arsenal Red Leather Season Pass and Card Holder $14.00 Arsenal Member 10% Discount The maximum you can spend on your card is 2,000 per day. Shouldn't take more than 2 weeks. Points can be earned by exercising your current membership benefits, including through purchasing match tickets and attending games. Why is the Club introducing My Arsenal Rewards? What happens if my card is lost, stolen or used fraudulently? We will aim to get your card printed and dispatched to your registered postal address as soon as possible. You will receive your new My Arsenal Rewards card from August 2021. sixteenlions. Did you find it helpful? How can I earn points in the 2021/22 season? Once printed, a digital pass will follow by email which you can add to your Apple or Google Pay wallet. Did you find it helpful? You can log in to the My Arsenal Rewards portal on your computer by visiting arsenal.com and signing in with your membership number and password. All paid members aged 16 and over in the UK and internationally are eligible to participate in My Arsenal Rewards. Members will receive a new card which will work as an electronic match day ticket, a payment card and a rewards card. Following this, you can then access your unique My Arsenal Rewards passport, where you can follow the My Arsenal Rewards account link to visit the My Arsenal Rewards portal. Other benefits include access to My Arsenal Rewards, retail discounts online and instore, access to Ticket Transfer and Ticket Exchange. Arsenal Football Club If you buy tickets and your card hasn't arrived in time. How do I register my membership card for payments? There's a bit of a delay atm as they're sending the new style membership card to everyone. My Arsenal Rewards will also enable you to earn points by using the payment card at Club Partners and high street and online brands who have joined up to My Arsenal Rewards. To activate your My Arsenal Rewards membership card forPingitfor Clubs you must be 16 or older and a UK resident who is solely resident in the UK for tax purposes. The group is designed to be a forum where regular attendees of Arsenal are prominent and can discuss: memberships, tickets, chants (new and old), travel and more. The Pingit for Clubs service will no longer be available from Thursday 1 June 2023. What should I do? Please allow up to 30 days to allow points earned on your My Arsenal Rewards Membership card when spending with affiliates to appear in your My Arsenal Rewards account. Help us improve this article with your feedback. Gold Membership is a General Admission Season ticket that includes 19 Home Premier League games and the first 7 Home Cup Ties. After this, you won't be able to log into the Manage prepaid card area of the Official app or use your Arsenal membership card to make purchases. Id ) own service team participate in My Arsenal Rewards portal card and a Rewards card keyboard! 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