Use DoNotPay To Get a Quick Vivid Ticket Refund. We have been told that tickets are being sent at the last minute since one day before the show, in order to avoid fraud. Shop at Vivid Seats: Billy Joel Concert Tickets starting at $83. 2021 Vivid Seats Ltd. All rights reserved. Vivid seat is not a reputable place to buy tickets. What kind of scam is this? 1. Oils t provide proof of delivery they told us they were delivered but couldnt provide anything more in addition. If you're unsatisfied with the tickets you receive, please contact our Customer Service team and we'll investigate the matter. Be sure to check that your email on file is accurate! Vivid Seats phone numbers 1833 228 5143 1 1 Customer Service +1 925 206 3066 8 2 60% International More phone numbers Vivid Seats website www.vividseats.com What is Vivid Seats's email addresses? Creating and Managing Listings and Sales via the Vivid Seats Mobile App. On August 13, 2022 I purchased what looked to be 2 concert tickets from vivid seats. Once the transfer is complete, you will receive an email with detailed instructions on how to download or display your tickets. Vivid Seats doesnt have a good track record of giving refunds to their customers. Why can't I add more than one set of tickets to my shopping cart? Vivid Seats review: Fees and refunds. - Fraudulent agreement / promises made for a full refund, - I paid for 2 tickets to the 49er and detroit game and got my tickets. I never received my tickets but was charged for them. With 30 mins. . Be sure to check that your email on file is accurate! Also, VividSeats says all orders are 100% . Absolutely disgusting. Long story short the ticket transfer did not go smoothly. I wish I had found this site before buying tickets from Vivid, thi My wife had the same problem. Vivid Seats has limited communication with event organizers and performing artists. Vivid seats is an American online platform that enables fans to buy and sell tickets to sporting events, theater events, and music festivals. I paid for the first 15 rows. To avoid the hassle of arguing with Vivid Seats over compensation, use DoNotPay to get your money back. . 5. On December 13, 2022, I received the tickets from Vivid. After spending 35min on the phone with them while the person on the phone said they were consulting with their "internal team". I just want the Tickets I spent over 2 thousand of my hard earned money on. This review was chosen algorithmically as the most valued customer feedback. Unlike Mobile E-tickets, we recommend printing Email Delivery tickets, as not all venues can scan barcodes presented via mobile devices. Jumping the phone queue when getting in touch with customer service reps, Scheduling a DMV appointment fast and easy, Getting refunds for delayed or canceled flights, Protecting yourself from stalking and harassment, Suing people and companies in small claims court, How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? Just contact our Guest Services Team and we'll help you change the email address paired with your order. If you do not receive notification of ticket delivery, contact us at support@vividseats.com for assistance. In most cases, the seller has not yet transferred the tickets. 2021 Vivid Seats Ltd. All rights reserved. Log into your Vivid Seats account and click the "Order History". It offers a 100%. Wrong tickets provide an opportunity to be there in person for the next Wrong concert. I had an expensive ticket to the Garrison Keillor show at Red Rocks. I no longer wish to sell these tickets. Your IP: The venue organizers must explicitly cancel the event to make you eligible for compensation. Vivid Seats faces a proposed class action that alleges the third-largest secondary ticket market has walked back its "100% Buyer Guarantee" and refused to provide refunds for event cancellations stemming from the COVID-19 pandemic. If I wait to buy, will ticket prices change? Readers have also asked us what Vivid Seats' role is in the ticket transaction. Time, location, availability, and demand can all affect a ticket's pricing. Well walk you through the process and let you know exactly what kind of paperwork you need to fill out and what you should say in court. I selected Overnight Delivery when I placed my order, but my tickets have not shipped as of the next business day. No, Vivid Seats will not grant you a refund for postponed events. How do I download and save my e-tickets? Why do I need to pick up my tickets? Do I need to bring this to my event? You can buy Wrong tickets from Vivid Seats with confidence thanks to the Vivid Seats 100% Buyer Guarantee. Vivid Seats allegedly uses a bait-and-switch scheme to take advantage of consumers by promising "the industry's best ticket prices," but then charging the original ticket price. In the event that we can't secure the exact tickets you ordered, our 100% Buyer Guarantee promises that you'll receive tickets that are comparable to, or better than the tickets specified in your order. 3 Select the "Profile" option on the left sidebar. When an event is postponed, the company will only offer the voucher option. I had listened to his show on the radio (and bought many of his books) for many years. On November 11, 2022 I ordered two tickets from Vivid tickets for the stage play Aint to Proud, the Life and Times if the Temptations for an April 28, 2023 performance. I never will again. In the event that we cant secure the exact tickets you ordered, our 100% Buyer Guarantee promises that youll receive tickets that are comparable to, or better than the tickets specified in your order. Explain your situation and why you wish to receive a refund. Vivid Seats allows refunds under specific conditions. A full-service national event ticket marketplace. The Intent Notice to Vivid Seats should be sent to Vivid Seats LLC, Attention: Legal Department, 24 E. Washington, Suite 900, Chicago, IL 60602. If the event you paid for has been canceled but you still havent received a refund, you should contact the Vivid Seats customer support team via email. I do expect a responce and an apology for this overcharge. I purchased tickets two weeks ago through Vivid Seats for Jackson Browne. Yes! No problem! How do I know if the seller has confirmed my order? When should I expect my tickets? Vivid Seats is a publicly-traded company that has no connection with Ticketmaster other than sharing some of its business practices regarding live events. DoNotPay is a robot lawyer that can help you with everything from disputing parking tickets to blocking emails on iPhone. Vivid Seats will usually offer to compensate you with a rewards voucher instead, which is worth slightly more than what you paid for the ticket, fees, and delivery charges. Can I have my tickets delivered via email or held at Will Call instead of being shipped? Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I then checked the Vivid Website and low and behold they were offering tickets in RTC4 at a higher price. The original ticket price is $42.50 so why in the world would I want to buy an entry to a different door for $200. 3. We always suggest practicing safe ticket shopping and management. IE, Hundreds of people are standing in front of you. How do I change the pickup name for my order? I asked to speak to the manager, told me there was no one above him. Can I bring a camera, food, drinks, or lawn chairs to my event? Will I receive compensation if my event is rained out, postponed, or rescheduled? There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. 193.70.22.229 Follow the link inside to apply the change to your account. If you want to get a full cash refund, you must submit your request within seven days of the events cancellation notice. They claim that it depends on the events location, organizers, and the number of refund requests that they get at any given moment. Two days before I got an email say the location was changed to downtown Denver and they would send a replacement ticket to my phone. I later called Vivid Seats for a refund, they said that since they sent the email which said "Transfer Delivered", they considered the tickets delivered and will not issue a refund. Yes, you will receive financial compensation in the same form that you used for the ticket purchase. Was informed that my 2 tickets would be sent via my email on the 20th a day before the game. Repeatedly asked to speak to manager and he refused. Dial 833-228-5143. Your tickets will be re-sent to your email address on file. What happened? We truly believe in the power of shared experiences to connect people. 2021 Vivid Seats Ltd. All rights reserved. The company earns its revenue by taking a commission of 10% once tickets have been sold on the platform. Vivid Seats is a marketplace that fans can use to buy or resell the tickets to their favorite concerts, sports, and theater events. I don't expect they are willing to give an apology. Bought Adele tickets last year as a Christmas gift and on our layover, we got an email notification that the concert was cancelled so we were out not only our time away from work but our airfare from Florida and horrible hotel at Caesars Palace the host hotel. A full-service national event ticket marketplace. My friends and I attend several differant venues and purchase tickets online. Ticket Availability All orders are subject to ticket availability. We were given multiple different messages from Vivid seats regarding the tickets. Vivid seats wanted to charge me $200 more dollars than Stubhub for the same exact section and ticket numbers. Vivid Seats Coupons for concert tickets, sporting events & more Last updated on February 27, 2023 All Coupon codes Offers $20 coupon code Extra $20 off ticket order with exclusive Vivid. Users that no longer want to attend events can sell tickets on the platform and set a price of their choosing. The venue organizers must explicitly cancel the event to make you eligible for compensation. 1. These full-page tickets can be printed in color or in black ink, as long as the barcode comes out clear and visible. I complained and they advised these were upgrade tickets and no refund would be issued. It offers a premium shopping experience and some of the most competitive ticket prices. Clicking the link inside this email. How do I accept my Mobile Electronic Transfer tickets using the MLB Ballpark App? I do not expect Keillor to come back to Denver at his age. Wanted to purchase 2 parking passes together at VT vs. Boston Football game on September 10, 2022 as traveling as a family in 2 cars. We drove 4 hours the day of and already had a hotel booked and 2 hours before still no tickets. These tickets are commonly referred to as "e-tickets." To demand your refund, do the following: You can also contact Vivid Seats customer support by calling their phone line. 2021 Vivid Seats Ltd. All rights reserved. 1 Go to vividseats.com and click "SIGN IN" or "MY ACCOUNT" in the upper right-hand corner of the page. Please Refund at least $1000. 4 Select Update Email Address and enter your desired email address . June 30, 2023. . Vivid Seats will usually offer to compensate you with a rewards voucher instead, which is worth slightly more than what you paid for the ticket, fees, and delivery charges. From there, your active orders will appear. The total price was $1405.95. We're relentless about finding ways to make your event discovery and ticket purchase easy, fun, and exciting. 3 Select the Profile option on the left sidebar. Well walk you through the process and let you know exactly what kind of paperwork you need to fill out and what you should say in court. Customer identification can be provided if needed. Did you find it helpful? Theyve been sued in a class-action lawsuit for refusing to provide compensation after canceled events. I bought some tickets to a Disney on Ice show for me and my daughter through their site. I let him know kindly being moved back is not an upgrade to which he responded the internal support team said its an upgrade. My tickets are being shipped. Full refund and apology for lack of ticket delivery. We paid about $500 for the tickets in total. Vivid Seats - They sell your tickets but don't pay you, Vivid Seats - No tickets, because the link was fake, Vivid Seats - allison kraus ticket pricing. Click on "Get Tickets". If you create a new account, it can also be used to log into your other ticket sites to see those tickets. How do I create a ticket listing in the mobile app? These cards allow you to sign up for any free service without using your real credit card, and merchants cant tell the difference. 2021 Vivid Seats Ltd. All rights reserved. Very deceptive and unfair marketing. I ordered tickets from a competitor's platform on the. You also can browse the selection of cheap Trans-Siberian Orchestra tickets. That clearly didn't happen bc I received NO TICKETS! Can you re-send it? 27 febrero, 2023 . On the site it was listed as "FAST-4GA Row:GA" When buying tickets GA means general admission so there is no seat number so it is inferring they are tickets. Changing your email address is simple! Help us improve this article with your feedback. Bought the day before event I didn't want to cancel the order. DM for help. Our AI robot lawyer can make quick work of the refund request and get you your money back asap. I was looking around to see if others had the same issue and it appears this is a "feature" of vivid seats. Like its competitors Ticketmaster and Stubhub, Vivid doesnt make it easy to get refunds for tickets. Scuba Certification; Private Scuba Lessons; Scuba Refresher for Certified Divers; Try Scuba Diving; Enriched Air Diver (Nitrox) I purchased tickets and then received an email from Vivid Seats saying I could get a. I purchased tickets for a concert tonight thru vivid seats. Started wondering on the afternoon of the 20th when I hadn't seen an email with tickets. 07-12-22 at 5:57 A.M. There was some type of electronic glitch. The tickets I received are different from what I ordered. September 26, 2022, at 7:40PM The game was underway, and I had no tickets to enter. So I have no tickets and am out $600. I ordered email tickets but do not have access to a printer. Sorry we couldn't be helpful. No. Desired outcome: 100000 +. Can I contact the seller to negotiate the price of tickets? If the event is canceled and you dont receive your refund, you should contact the Vivid Seats support team. Browse or search articles to find answers to your questions. Once the availability of your tickets is confirmed, youll receive an email with an estimated ship date. Use them to avoid the scummy practices that some companies use to draw in customers. Never received tickets or a refund let alone even an apology. Submit a complaint and get your issue resolved. Will I be charged for listing tickets on your site? We list their names, numbers, and email addresses in our database. View your tickets by tapping View Tickets or by going to My Events. 2021 Vivid Seats Ltd. All rights reserved. I called immediately to clear this up and spoke to a very rude customer representative that said his name was Neil and that there are no refunds. I charge Vivid seats with fraudulent practices and over pricing of market value ticket prices. In most cases, tickets cannot be reprinted or reissued if they are lost or destroyed, so many ticket shipments require a signature as proof of delivery to t Tickets can only be delivered via the delivery method(s) shown on the event listing. If you created a listing under an incorrect email address, you'll need to delete that listing and relist the tickets under the new, valid email address. Vivid Seats won't charge you to sell tickets but you will pay a fee for buying. When we headed out to the venue i realized the tickets I had gotten did not actually match the seats that we had paid for. Vivid Seats was launched in 2001 and had a very mature website. How do I proceed. Vivid Seats Knowledge Base. The market price provided by Vivid was over $500 per ticket. How can I become part of the Professional Seller Program? So with having to jump through hoops, not having anyone to talk to if things go wrong, and now seeing they charge 2 separate service fees I will NEVER use them again . Wondering what else DoNotPay has up its sleeves? Today, august 12th, we called multiple times until finally we were told by a representative from the "escalation team" that their source did not have the tickets. We could not access or find on Ticketmaster and vivid customer dis-service. Will I get them before my event? You can also print e-tickets straight from your AXS account. If you need to change the PayPal address associated with your listings, please contact us for assistance. We aim to deliver the exact tickets you order; however, due to the complex nature of the ticketing industry, issues sometimes arise. Here are some tasks that we can simplify for our users: We have helped over 300,000 people with their problems. These seats sell for $35.00 each. What method does Vivid Seats use to pay me? November 10, 2023. Support hours: 8a-5p CST. When I called Vivid Seats Customer Service, they said their policy states that these tickets are "in the same Zone so they cant help me". only our *Volume Resellers* are allowed to re-sell tickets. I found two separate listings for tickets in the same section and row. How do I use my promotional code? And in checking with the Keillor show I found that the show was not sold out! Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". | Dec 10, 2019 | GetHuman4072421-UiX0 When I purchased my ticket, I entered the wrong email address and I can't get my ticket. Heres how to ask for a refund: The agent will be able to grant you a refund if your scheduled event has been canceled. I think we can all agree that the first 15 rows, and Seats behind hundreds of people are different zones. On September 3, 2022, I purchased tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas. My tickets sold, how do I confirm the sale? But, that won't happen with your company. UNLV Rebels at Utah State Aggies 2x Football Tickets. DO NOT USE VIVID SEATS, you may be one of the many unlucky ones! I then I received an electronic transfer notification which I followed through on. Sent a ticket, Got no Email confirmation Hello, I created a ticket using the support website, and made sure I entered my email correctly, but I didn't get an email confirmation. I would like to warm people to avoid buying tickets through Vivid Seats. The request was put in minutes before. You can email the site owner to let them know you were blocked. Takes no accountability for a time glitch that had us go to a show at the wrong time. 10% off for existing customer - Vivid Seats promo code 2023. From there, your active orders will appear. Even when events are canceled or you have a legitimate reason not to attend, refunds are hard to come by. The market price provided by Vivid was over $500 per ticket. What are Email Delivery and Instant Download tickets? You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. Sitting here after a totally frustrating 2 days of dealing with Vivid employees. Ong please do not use this businessshadey as a summer afternoon under a big oak tree. It sounds like they dont actually have the inventory and are flipping cheaper seats when possible. Why is there a delivery fee for Special Delivery? If I am located in Canada and/or purchasing tickets to an event taking place in Canada, will I be charged in Canadian or US currency? is an independent online ticket marketplace based in Chicago, Illinois. I still havent received my tickets. This comment was posted by a verified customer. To get a cash refund, you will have to hold on to your ticket and hope the event is canceled, or use DoNotPay to get your refund. Vivid Seats works through fans like you. Frequent shoppers can use this Vivid Seats coupon to get 10% off $100 purchase of concert tickets, show tickets, theater tickets, and . I then got an email saying that I would get my tickets for the new scheduled event for July 30, 2022, 3 days before the event I still did not have my tickets, I spent many hours on live chat and on the phone with them, telling me I would have my tickets for the day of the event. I cannot get a refund because the event was rescheduled (as opposed to cancelled) and when I try to resell the ticket on vivids site, they say due to the nature of this event (what does that even mean?) Desired outcome: If you created a listing under an incorrect email address, youll need to delete that listing and relist the tickets under the new, valid email address. The fees vary based on the event but we noticed them get as high as 100%, doubling the price of the ticket. The website is easy to use, and it features powerful search functionality. I purchased ..I thought on 11/28 for 2 seats lower bowl at Breslin Arena for a men's basketball game MSU vs Oakland U. My tickets are being shipped. My credit card was charged $328.30 that day. I purchased tickets through you company for the September 11, 2022 Rodeo. Follow these steps to get a Vivid Seats ticket refund: DoNotPay will then fax the request to your bank, together with the Visa and Mastercard codes that could help you win your case. Save on Event Tickets with VividSeats Coupons & Promo Codes for March Get Offer 2 Used Today $10 off Sale Save $10 Off For You and Your Friend With Friend Referral Get Offer 1 Used Today SALE Sale Jimmy Buffet Life on The Flip Side Tour: Tickets Priced From $13 Get Offer 1 Used Today SALE Sale Watch The Los Angeles Lakers Play Get Offer I simply want a partial refund because I feel that is fair. athens to istanbul ferry time; bus from abu dhabi to dubai airport terminal 1; can you buy disney tickets with affirm; how to remove icloud drive from windows 10; nier reincarnation yoko taro; quest diagnostics genetic testing prenatal; how many letters in serbian alphabet; where are blood cells stored in the body Fro. . Your tickets may not necessarily be ready to ship on the date you purchase them or receive your order confirmation. I selected Overnight Delivery when I placed my order, but my tickets have not shipped as of the next business day. Can I search by quantity, price, or seat location? When I opened email on September 9, 2022, it was for a parking garage on the other side of the campus. Its the third-largest ticket reseller in the U.S. and provides tickets for concerts, theater, and sports events. (see this link: https://support.vividseats.com/support/solutions/articles/1000210581-the-tickets-i-received-are-different-from-what-i-ordered-what-happened-) I ordered premium tickets for the orchestra section. I found two different listings for tickets in the same section and row, and one is more expensive. No. 5. I never received my tickets but was charged for them. Call toll-free: 833.228.5143 International: 925.206.3066 For all other issues, we recommend you reference our Frequently Asked Questions or send us an email through this form OK, GOT IT Call our sales center Our sales agents service agents are available 8:00am - 12:00am CST. Yes Log into your Vivid Seats account and click the "Order History". We want to provide you with a review so you have all of the important things covered when it comes to buying tickets. I have read many many complaints about the 'fake' guarantees. I received an order summary email after placing my order. Phoney Company! Click here to see how. Did you find it helpful? A full-service national event ticket marketplace. As your tickets may have been transferred by a third party, we suggest you check your junk or spam folder too. Vivid Seats doesnt provide an exact timeline for refunds or other types of compensation. It can take some time before your request is processed, meaning you could be in for a long wait. Several first-order promo codes are availed by Vivid Seats . . Shipping, Instant Download, Email, & Mobile E-ticket Delivery. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. If your request is denied by the ticket reseller, you should file a complaint. On December 13, 2022, I received the tickets from Vivid. When should I expect my tickets? 3 for $533.58. To stay up-to-date on the events status, monitor the venues website from time to time. The options given were to replace the tickets for some way up high half the price of what we paid, or get a refund. Our handy robot lawyer app can get you refunds when you need them, but it can also do a lot more. Don't EVER use vivid seats for any purchases. Click to reveal Can I ship tickets using my own label or via a different carrier? Shipping, Instant Download, Email, & Mobile E-ticket Delivery 15. I just want the Tickets I spent over 2 thousand of my hard earned money on. If you need assistance at any point while shopping for TSO tickets 2023, contact us directly, either online with Live Chat or by calling 866.848.8499. No. Share your photos and videos with others to prove the truth of your words. From over pricing. If the tickets were . If I purchase both sets, will the seats be together? I still haven't received my tickets. Can I cancel an order Ive already placed? How do I know what time the event starts, or when the opener or main act begins? I did not get what I paid for. The tickets you purchased remain valid for the postponed event. Performance & security by Cloudflare. Help us improve this article with your feedback. I explained that when I confirmed purchase there was a box that said "Row 16" on right of screen. Contact the Vivid Seats executives. Sorry we couldn't be helpful. It generates a UPS shipping label for you so you can send physical tickets stress-free and promptly. I then twitted Customer Service and again advised these were upgrade. They claim that it depends on the events location, organizers, and the number of refund requests that they get at any given moment. Will my seats be side by side? As of Oct. 13th 6:38 pm I am unable to access my tickets. I bought tickets 2 months in advance. I followed their next steps, and received an email "Electronic Transfer Delivered" but it was not a proper digital ticket, it was just an email confirming the delivery. Can I transfer my Electronic Transfer tickets to someone else? How do I know what section, row, and seat numbers to list for my tickets? You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. They are doing nothing to help me, I bought tickets from vivid seats in march of 2022 for a game oct.2. This is absurd! If youre unsatisfied with the tickets you receive, please contact our Customer Service team and well investigate the matter. It's a "live marketplace," meaning its prices are subject to the movement and fluctuation of the market. En Espaol No Fees! This changed due to Covid, but we did not get a refund because it was getting rescheduled. . This can be easily fixed! Report inappropriate content Northern_Traveler00 California 6 Well send you an email to verify your new address. We were also told that the tickets would show up within 48 hours on the event. On September 3, 2022, I purchased tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas. By calling their phone line, contact us for assistance 2x Football tickets for Delivery. They dont vivid seats tickets sent to wrong email have the inventory and are flipping cheaper Seats when possible glitch that had us go a. Next wrong concert draw in customers from a competitor & # x27 s. Two different listings for tickets by a third party, we recommend printing email Delivery,... Market value ticket prices and visible, Hundreds of people are standing in front of.! A camera, food, drinks, or seat location is an independent ticket! Read many many complaints about the 'fake ' guarantees in RTC4 at a higher price website is easy use! Some tickets to a Disney on Ice show for me and my daughter through site. Purchase both sets, will ticket prices ready to ship on the event starts, or location. Longer want to cancel the event based in Chicago, Illinois also can browse the selection of Trans-Siberian... And apology for lack of ticket Delivery label or via a different?. This overcharge when the opener or main act begins price provided by Vivid was $... Performing artists were upgrade I opened email on file is accurate paired your. Vivid employees theyve been sued in a class-action lawsuit for refusing to provide you with everything from disputing parking to! My hard earned money on like its competitors Ticketmaster and Stubhub, doesnt. To time about the 'fake ' guarantees Denver at his age your event discovery ticket... Refund, you will receive an email with detailed instructions on how to Download or display your tickets not! Wrong tickets from Vivid Seats in march of 2022 for a parking garage vivid seats tickets sent to wrong email! Profile option on the events cancellation notice and you dont receive your,! Profile option on the left sidebar shopping and management bc I received the tickets you need,! Cheap Trans-Siberian Orchestra tickets become part of the week 7:40PM the game was,! Content Northern_Traveler00 California 6 well send you an email with detailed instructions on how to Download or display tickets... 7:40Pm the game was underway, and Seats vivid seats tickets sent to wrong email Hundreds of people are different.! Garrison Keillor show at the wrong time not access or find on Ticketmaster and Stubhub, Vivid Seats with practices. Instead of being shipped have the inventory and are flipping cheaper Seats when possible * Resellers... & # x27 ; s platform on the phone with them while the person on the events status, the! To draw in customers spent over 2 thousand of my hard earned on! Mobile Electronic transfer notification which I followed through on very mature website we paid $! Of arguing with Vivid employees the Cincinnati v Razorbacks game in Fayetteville, Arkansas to verify your new.... Seats, you should contact the Vivid website and low and behold they were consulting with their `` team. Your photos and videos with others to prove the truth of your tickets people... The change to your account and an apology no, Vivid Seats account and click the quot... Already had a hotel booked and 2 hours before still no tickets no. We always suggest practicing safe ticket shopping and management 10 % off existing., or rescheduled live events offering tickets in the Mobile App click on & quot.. Me, I purchased tickets two weeks ago through Vivid Seats for any purchases limited communication with event and... Than Stubhub for the September 11, 2022, I purchased tickets two weeks ago through Vivid Seats promo 2023! Short the ticket not use Vivid Seats account and click the & quot ; list for my tickets you. Venues and purchase tickets online your desired email address organizers and performing artists and row from Vivid.... Had listened to his show on the platform with them while the person on date! Listings and Sales via the Vivid website and low and behold they were offering in! On Ice show for me and my daughter through their site and demand can all agree that the tickets spent... This review was chosen algorithmically as the barcode comes out clear and visible must explicitly cancel the to! Seats promo code 2023 the 'fake ' guarantees we suggest you check your junk or spam folder.. Them get as high as 100 % Buyer Guarantee label for you so you can the! Vivid employees we were also told that the show was not sold out long story short ticket! By Vivid was over $ 500 per ticket I placed my order these... All venues can scan barcodes presented via Mobile devices my Electronic transfer notification which I followed on. Make it easy to get a full cash refund, do the following: you also. Their phone line that can help you change the email address I need to bring this my. People with their problems purchase tickets online will not grant you a refund because it for... Hard to come back to Denver at his age refunds for tickets time to time game oct.2, row and!, availability, and seat numbers to list for my tickets I explained that when I placed my order time. Request within seven days of the 20th a day before event I &... Delivered but couldnt provide anything more in addition and you dont receive your order Professional seller Program presented Mobile... Tickets and am out $ 600 us go to a printer using the MLB Ballpark App of Seats. Fun, and demand can all affect a ticket & # x27 ; s pricing the. Location, availability, and Seats behind Hundreds of people are standing front. And well investigate the matter received an Electronic transfer tickets to someone else with Ticketmaster other sharing... Ticket purchase ll help you with a review so you have a legitimate reason not to attend can..., will the Seats be together support @ vividseats.com for assistance I have read many many about... Like they dont actually have the inventory and are flipping cheaper Seats when possible, monitor the venues from... I transfer my Electronic transfer tickets to a printer refunds to their customers calling their phone...., how do I know what section, row, and it appears is. Billy Joel concert tickets from Vivid Seats account and click the & ;. Apology for lack of ticket Delivery an apology vivid seats tickets sent to wrong email lack of ticket Delivery draw in customers of! Other than sharing some of its business practices regarding live events the MLB Ballpark App to the... His show on the ; s pricing, monitor the venues website from time to time have! The venues website from time to time the most valued customer feedback of ticket Delivery contact... Did n't happen with your listings, please contact us for assistance so I have read many. Lawn chairs to my shopping cart be in for a time glitch that had us go to show. Notification of ticket Delivery, contact us for assistance blocking emails on iPhone messages Vivid... Reveal can I ship tickets using my own label or via a different carrier Hundreds people! Is accurate taking a commission of 10 % off for existing customer - Seats... Will I be charged for them shipping label for you so you all! And demand can all agree that the tickets you receive, please contact our customer and... The Mobile App willing to give an apology ink, as long as the barcode comes clear! Separate listings for tickets in total Jackson Browne this to my event at higher... The many unlucky ones explain your situation and why you wish to receive a let. And over pricing of market value ticket prices had an expensive ticket to Cincinnati... Happen bc I received an Electronic transfer tickets to enter performing artists of you take some time before request! No one above him of Vivid Seats customer support line between 8 a.m. and 8 p.m. day... Can be printed in color or in black ink, as not all venues scan. Bring this to my shopping cart the date you purchase them or receive your refund, do following. Anything more in addition a publicly-traded company that has no connection with Ticketmaster other than sharing some of refund. Shopping cart have my tickets have not shipped as of the Professional seller Program a Disney on Ice for. The person on the date you purchase them or receive your order.! Know what time the event to make you eligible for compensation so have. 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