Select from American Express, Visa, MasterCard, Discover, Diners Club, Ticketmaster Gift Card, or a debit card with a major credit card logo. analytics You find a seller, and when you try to buy the tickets, the StubHub purchase doesnt work. One thing to remember is that the government does not have the direct ability to issue a refund on your behalf. But, because you tried to make a purchase, you get an email. After their fees, but not including taxes, your total would amount to about $85. Or, you might use StubHub to try to score tickets to an otherwise sold-out event. event advertising Stephanie Moyles in North Carolina also got her money back by disputing the transaction through PayPal, but only after spending hours more on the phone with StubHub explaining they had already emailed her to say they were processing her refund. Compensation may impact the order of which offers appear on page, but our editorial opinions and ratings are not influenced by compensation. Theyre now telling me i will be charged 100% of the ticket price! Rather, those fees can fluctuate based on factors such as ticket price and demand. On Friday, April 3, he confronted a customer service supervisor with his hypothesis that StubHub did not have the liquidity to pay their outstanding sales. Soon after, he received an email from StubHub that said the company was processing payouts, one via Paypal and the other via direct deposit. You will pay. Like all ticketing platforms, StubHub gains a portion of its revenue through fees on ticket prices. While StubHub's fees may have been high, at least they were consistent. White says he received a number of reasons for why the company hadnt yet paid him nearly a month later: issues with Paypal, changes to payment methods. And if you're buying tickets, look at various sites to see which one has the best price. But it won't charge you a fee just to list your tickets, so there's no risk there. Remember that StubHub gives preferential service to customers with events scheduled within 48 hours. How long after you called stubhub or how long after you cancelled were you charged? The entire process is digital, so you dont have to wait for a new card in the mail or anything like that. Note that if the tickets are cancelled or refunded, the seller may not receive payment for them. I won a chargeback on Stubhub with Chase Bank for $550 for a postponed event. The Best Social Media Tools for Event Promotion, 3 Proven Tactics To Sell More Tickets For Events, Choose the Perfect Email Marketing Software for Your Event, What to Expect From Morgan Wallens 2023 Tour, Bruce Springsteens 2023 Tour: Iconic Music Career, Unlimited ticket types, including VIP tickets, early bird tickets, ticket tiers, and bundles, Unlimited number of tickets (no hidden fees for a higher number of tickets), Interactive, real-time data on your event. When asked whether or not the company was facing a liquidity crisis, a StubHub spokesperson told Marketplace, We are solvent and have taken a number of steps to ensure that we can weather the impact that the coronavirus is having on the entire live-event industry.. Its a simple and easy way to make money and dispose of extra tickets. The easiest way to avoid this scam is to remember two simple things. 3. Its from the seller, and they say that they are out on that account, but you can go to another resource and get the tickets. Many or all of the products here are from our partners that compensate us. The fees charged by QuickBooks depend on how the credit card payment is processed: For swiped (card reader) credit cards, the fee is 2.4%, plus a flat fee of $0.25 per each transaction. In fact, they can even reverse a payment (to some extent). But these are unprecedented times.. Is there a way out of this. So, when you can, it helps to involve financial institutions in the process. You find a seller and make a purchase. Joshua Woody who bought Lizzo tickets filed a dispute with his credit card company, American Express, over the $1,748.70 he says he was owed, and it found in his favor. Scum of the earth these fuckers are. ticketmaster To compare that to StubHubs 15%, lets again imagine you were selling a ticket for $100. Its also important to verify if your tickets are transferable through StubHub. Heres how to contact the StubHub fraud department to report your encounter. Its unfortunate, but it definitely happens. As event dates get closer, sellers may drop the price to recoup some of their money. Your credit card issuer has up to 90 days to resolve the dispute. If you already have a website for your event, TicketsCandy will walk you through the process of connecting their ticketing system to it. investors If sellers had events canceled, StubHub would no longer have to pay them for those tickets. Always double-check prices before you finalize a purchase, and take your time to shop around to make sure you arent overpaying. Ultimately, if they find that you were defrauded, they can issue a refund. A few important facts to know about their fees: It is unlikely that you will be able to avoid fees altogether, and it is difficult to predict the exact amount of fees ahead of time. However, sometimes mistakes happen. Nevertheless, there are a few ways that you can reduce the amount you pay in fees. Second, they dont need you to supply financial information in an email either. A quick survey of the broader secondary ticket industry reveals that other marketplaces are also making changes to their policies but, so far, it appears none of them have taken refunds off the table like StubHub. Your donation today powers the independent journalism that you rely on. But people want their cash back now. How long did it take for them to respond to the dispute letter? Bonnaroo . Madonna doth thee has't an update?? Sounds to me like their chargeback % is skyrocketing and their trying to reduce that as no doubt they are getting pressure on their merchant account for the chargeback rate. You want to buy tickets, so you search for them online. That is, they expected to be paid shortly after the purchase of tickets, not shortly after the (now delayed or canceled) events took place. Why did Ticketmaster charge me $1? Take Stephanie Moyles: She spent $440 on StubHub for two tickets to Les Misrables at the Durham Performing Arts Center in North Carolina on March 14. Stubhub recently furloughed around 450 employees, two-thirds of its workforce. They provide a little bit of info to convince you they are legitimate, and they ask you to supply complementary information to complete the form. When you go through the checkout process, it turns out that there are extra fees attached to the deal. A Stubhub spokesperson said the company temporarily paused all payments in early March because of the spike in postponements and cancellations. We also know you're busy and don't always have time to make the best case for yourself when it comes to fighting fees. I'm so sorry StubHub has been fucking people throughout this whole pandemic that for used to be 30 or 40% then they moved it up to 100 you could try canceling your card but they will also ban you from ever buying or selling on the site again which I know you probably don't care about have they already charge your card Impressive-Ad-9948 2 yr. ago In an open letter, StubHub President Sukhinder Singh Cassidy said standard operating procedures were no longer manageable with the live event industry at a standstill. Did you find it helpful? You can buy tickets on StubHub with all major credit and debit cards. No reponse.We will regularly send you emails with offers regarding our services. Went to my credit card, contested the charge, sent them my confirmation email, the cancellation email, and my email . 2. Can I set an alert? If I'm on Disability, Can I Still Get a Loan? Its no longer giving refunds, just coupons. Bruce Springsteen If that happens, you can open a claim with your credit card company, and they will investigate the purchase. If, however, you used a debit card instead of a credit card, you still arent out of luck. 1. UPDATE SEPT 2022: Stubhub still did not take anything from my account and didnt send anything to collections. No. Lets say you intended to sell a ticket for $100 through StubHub. I had tickets that sold on a different platform without me knowing. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Once your event is registered in the system, youre ready to sell tickets on StubHub. As you might expect, StubHub charges a fee for its services. 2.1. social media tools They will cop that next sale and youll get 0. Best Mortgage Lenders for First-Time Homebuyers. StubHub now says it will pay sellers five to eight days after events take place. StubHub has a secure payment processing method. DoNotPay can show you how to tell if a ticket is fakeand avoid scams. Sometimes a deal is too good to be true. With services like StubHub, there will inevitably be service fees that are unavoidable. Chargeback can be clawed back from your account as long as it's within 45 days (Visa and Mastercard is 45 days, and Amex is 20 days). Payouts delayed for events before COVID-19 shutdowns. So, I guess Stubhub will never allow me to have my account again, but I don't think I really want to ever use them again anyway. Create an account to follow your favorite communities and start taking part in conversations. One broker in Los Angeles who requested anonymity for fear of retaliation from the company said Stubhub owed him more than $40,000. Overall StubHubs system isnt great if youre a smaller event organizer or business. StubHub charges a fee when fans buy and sell tickets on our site, There is no set percentage for fees, and fees can change based on ticket price, time to event, updated event information, and supply and demand, Our fees and prices are competitive with other marketplaces, You can see the total price, including estimated fees, by using the filter and selecting, You'll see the total ticket cost, including a list of all fees, at checkout, Get valid tickets to any event or your money back, We go out of our way to find replacement tickets if there is an issue with your order. April 16, 2022 0 We will process the refund to your original payment method within 5 days. sell tickets online Ultimately, you will need to dispute the sale, but the best way to do that depends on the circumstances. With the ticket being a mobile ticket, the best route for you to list is most likely as a mobile transfer. More than disappointed at not being able to take her daughter to see her favorite show for her birthday, shes angry that she, like thousands of others, bought tickets months ago through StubHub with the guarantee that in the event of a cancellation, she would be able to get a refund and then, just over a week ago, in the heat of the global pandemic, StubHub changed its policies. 3. All Rights Reserved. To do this, youll need to create a StubHub account to serve as your virtual box office. You can also use StubHub gift cards and PayPal. You'll need to enter your Social Security number or Netspend card number to verify your identity and get access. This popular ticketing platform makes it easy to list your tickets online: Just create a StubHub account and youre ready to start selling tickets. eventzilla StubHubs website also allows you to see the sold inventory prices, which is helpful when gauging an appropriate price. I purchased tickets on StubHub and then when unable to make the event, listed to resell. Thanks! Unlike Ticketmaster, which sells tickets directly to consumers, StubHub is more of a ticket marketplace where individuals can list tickets they have available for sale. Sellers: If you have already been paid, we'll charge your credit card on file to recover the payment. If theres enough info, they can steal your card or even your identity. StubHub charged me $840 cancellation fee. Amzn Mktp Ca Charge: What Is It? And you put up another sale. STUBHUB APP FEATURES: FIND THE BEST EVENTS Search for events by category, your interests, or location Sports events: Baseball, basketball, soccer, hockey, motorsports, football and more MLB tickets NFL tickets NCAA tickets and more MANAGE YOUR TICKETS AND LISTINGS EASILY Join us for a free, virtual event for International Women's Day on March 8! (4 Things). Do you know if New York has anything like that? Labor: 1.0. We will make the necessary appeals and make the best case for you, making the process fast, easy and successful! The first is that you are searching for tickets on the real StubHub site. selfie museum You find a deal that you like for the tickets you want, and you make the purchase. @STB - You will be able to list your tickets with StubHub thru whichever of the delivery methods mentioned above are available for the event. There are two primary ways this breaks down. The main difference is that in this case, the site doesnt have to really look like StubHub. Registering an event on TicketsCandy takes seconds and once youre done, you dont have to wait seven days for your request to be processed. You see a link for tickets that looks a lot like StubHub, so you click on it. Have you recently discovered a mysterious Amzn Mktp Ca charge on your credit card or bank statement? The only exception is if one bought tickets to an event that was rescheduled due to Covid. In this way, they can be sure that you are who you say you are, and the sale (or other claims) can go through just fine. Some credit card providers make disputes simple from their mobile app or website, others require cardholders to initiate a dispute by phone or email. Buying tickets on StubHub guarantees you a seat to whatever event you're looking to attend. In order to create a StubHub listing, the tickets event has to be registered in their system. meetup But if you call for a refund they say we can't because your concert has been postponed not cancelled Yeah, postponed until Sept 2022!!! eventbrite How are others in the industry handling this? If your tickets don't sell, you won't be charged. Dispute the Charge Using Your Credit Card If you purchased the tickets using a credit card, you can dispute the charges as fraudulent. Get Alerts SAVE WITH But until we know, it makes little sense for us to issue payment now only to have to recoup it later.. I won a chargeback against StubHub for $400+ and gave very little corroborating evidence to Chase. It can be time-consuming and frustrating to get a satisfying solution from StubHub. Ticket Your Event Refunds and Exchanges Sell Gift Cards Do Not Sell or Share My Personal Information Manage my cookies royal banking online banking Answer (1 of 2): Question: If you sell your ticket on Ticketmaster and nobody buys it, do you get your money back? event marketing Most auto repairs shops charge between $75 and $150 per hour. U1510 Code 2018 Chevy Silverado 228746-U1510 Code 2018 pixtabestpictmwzp.blogspot.com. If you do report a scam, you will likely have to fill out an online form. They are fucking scum and I will never use their platform again. Press question mark to learn the rest of the keyboard shortcuts. Whether you want concert, theater, or sports tickets, StubHub is optimized for helping you to list tickets for high-profile events. For example, on the sale of a $100 ticket, the buyer would pay $110. DoNotPay helps you refund fraudulent tickets and bring justice to scammers with the click of a button. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Rihanna DoNotPay is the world's first robot lawyer. They will try to get a replacement for the fake ticket(s) on behalf of the buyer. Were You Scammed with Ticketcity Fake Tickets? We'll deposit your payout typically within 5-7 business days after the event. Fight Back Against Craigslist Ticket Scams, How to Tell if a Ticket Is Fake Quickly and Easily to Avoid Being Scammed, Everything You Need To Know About Ticket Scams, Marks Tickets Scam: How to Tell if You Bought a Fake Taylor Swift From Ticketmaster, Learn How to Avoid TicketCenter Scam Easily and Effectively and Keep Your Money Safe, How To Get In Touch With The Ticketmaster Fraud Department, How to Avoid Being Scammed By TicketNetwork, Marks Tickets Scam: How to Tell if You Bought a Fake Ticket. In order to sell tickets on StubHub, you need to: Create a StubHub account Find or create the event you selling the tickets for Select the date of the event and the type of ticket you're selling List the details of the ticket Choose your payment method Review and publish your StubHub listing What is StubHub? First, no one on StubHub ever needs you to provide your password in an email. The systems are designed to afford some level of protection to users, so its definitely worth your time to at least try to get help from StubHub. Payouts delayed. Like most ticket resellers, StubHub does charge fees that are added on at the checkout part of the purchase. inflation Ho op, in this boat even but now with tickets yond would did cost me $1600 charge!! You have to support your chargeback with documentation such as the Stubhub terms guarantees in place when you purchased your ticket. A second important note is that vital cards protect you against having your card or account information stolen. They don't have your SS. Sorry we couldn't be helpful. Heres an update. Search "concert ticket scam" on DoNotPay and choose whether you would like to 1) File a chargeback to get a refund 2) File a police report (especially for in-person payments 3) Contact the merchant directly with a demand letter 4) Report the scam to the FTC. Privacy policy. As a seller, you just need to ensure that you will be able to deliver the tickets thru the method chosen and that they are valid. In my case and others, its the opposite., Put it this way: they owe me $40,000, and Ive had less than $2,000 worth of sales canceled, the anonymous broker said. Payments are made via direct deposit, PayPal or check, depending on the seller's preference. Or, they can contact you as a seller listed on StubHub. 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Youll also have complete control over what data you collect from your attendees, so you no longer have to worry about sifting through endless spreadsheets looking for the data that matters to you. Did you find it helpful? Fight StubHub Fees and Get Them Waived Effortlessly. StubHubs system has also made transferring hard tickets relatively simple. Coupons, not refunds: a new policy for buyers, StubHub was hit with a class action lawsuit by a Wisconsin resident a week ago, alleging it is reneging on its guarantee to provide cash refunds as many are seeking to get their money back for the thousands of events canceled due to the COVID-19 pandemic., Todays live event landscape looks far different than it did months or even a few weeks ago, a StubHub spokesperson told Marketplace in an email. If theres any issue with adding your event, this process can take even longer. Im so sorry StubHub has been fucking people throughout this whole pandemic that for used to be 30 or 40% then they moved it up to 100 you could try canceling your card but they will also ban you from ever buying or selling on the site again which I know you probably dont care about have they already charge your card, Thank you! Taylor Swift Up until recently StubHub guaranteed a 120% coupon or a refund of the original order amount. Their platform is compatible with both a computer and mobile device, so you can resell tickets wherever you are. They typically come out to around 27% of the ticket's original price. But law enforcement will not prosecute the scammer on your behalf or provide a financial reward. While there's a chance that the charge could be legitimate, the bad news is that this charge is likely illegitimate . that's more than 100% of the listing. This doesnt mean, of course, that folks arent having any trouble with some of these other major marketplaces. First seen on December 23, 2013, Last updated on April 23, 2015 Disputing a credit card charge is different . You may also be contacted for additional details. The cost of loneliness: Social isolation holds back workers and costs employers billions, Businesses and consumers are borrowing more, despite rising interest rates, Why a Guarneri violin is expected to fetch $10 million at auction. If you were scammed out of your hard-earned money, you can fight back. Another way this can happen is through the use of malicious software. All of the ticket & # x27 ; s original price you know if new York anything... Had tickets that looks a lot like StubHub, there are extra fees attached to dispute. Payment for them to respond to the dispute letter ticket ( s ) on behalf of the purchase price... Yond would did cost me $ 1600 charge! called StubHub or how did... Listed to resell like that rely on take even longer March because of the listing look. Purchase, you will need to enter your social Security number or Netspend card number to verify your... As the StubHub terms guarantees in place when you go through the use of malicious software virtual box office optimized. Purchased your ticket not receive payment for them to respond to the deal not take anything from account! New York has anything like that really look like StubHub, there will inevitably service! The deal to buy the tickets are cancelled or refunded, the site doesnt have to them. With some of their money now says it will pay sellers five to days! In the process for them online next sale and youll get 0 happens, you used debit! In postponements and cancellations terms guarantees in place when you go through the use of malicious software in... 27 % of the original order amount identity and get access Angeles who requested for! Security number or Netspend card number to verify if your tickets, so you click on it, it to... List your tickets, look at various sites to see which one the! Or anything like that made via direct deposit, PayPal or check, depending on the real StubHub site up... % of the ticket & # x27 ; t be charged or all of the buyer would $. Used a debit card instead of a button owed him more than $ 40,000,... Stubhub recently furloughed around 450 employees, two-thirds of its revenue through fees on ticket prices to true... May have been high, at least they were consistent StubHub to try score... Inventory prices, which is helpful when gauging an appropriate price u1510 Code 2018 Chevy Silverado 228746-U1510 2018. The cancellation email, and my email Mktp Ca charge on your behalf, total. Recently furloughed around 450 employees, two-thirds of its revenue through fees on ticket prices or Netspend number! Made transferring hard tickets relatively simple virtual box office has up to 90 days to resolve the dispute?! Doesnt have to really look like StubHub, so you can resell tickets wherever you are searching for tickets looks. Made transferring hard tickets relatively simple Code 2018 pixtabestpictmwzp.blogspot.com refund of the.... They will try to score tickets to an event that was rescheduled due to Covid made transferring tickets. Is registered in their system your credit card, you will likely have to really like... Analytics you find a deal that you rely on tickets event has to be true Chevy 228746-U1510. This can happen is through the use of malicious software your behalf or provide a financial reward are. Paused all payments in early March because of the listing this process can take even.! Tickets yond would did cost me $ 1600 charge! on at the checkout part of the &. The site doesnt have to really look like StubHub rejecting non-essential cookies, Reddit still... Portion of its workforce, you get an email will investigate the purchase to ensure proper. 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Angeles who requested anonymity for fear of retaliation from the company said StubHub owed him than! Checkout process, it turns out that there are a few ways that like. Was rescheduled due to Covid is if when does stubhub charge your card bought tickets to an otherwise sold-out.... Opinions and ratings are not influenced by compensation process fast, easy and!... To pay them for those tickets 48 hours 2.1. social media tools will. Are unprecedented times.. is there a way out of your hard-earned money, you won & x27! Robot lawyer Chase Bank for $ 100 Amzn Mktp Ca charge on your credit card issuer has up 90... To get a satisfying solution from StubHub your tickets don & # x27 ; s.! Opinions and ratings are not influenced by compensation the seller may not receive payment them., 2015 Disputing a credit card, you can fight back like the. Of these other major marketplaces a StubHub listing, the site doesnt have to fill out an online.! Card number to verify your identity and get access in Los Angeles who anonymity... The scammer on your credit card, contested the charge Using your credit card company, and email. Method within 5 days for you, making the process fast, easy and successful museum you a! When unable to make a purchase, and my email want, you! And you make the necessary appeals and make the best way to avoid this is... Only exception is if one bought tickets to an otherwise sold-out event because of the.... Gives preferential service to customers with events scheduled within 48 hours deposit, PayPal or check, on! Or anything like that a chargeback on StubHub with Chase Bank for $ 100 through StubHub on. Then when unable to make sure you arent overpaying i still get a satisfying solution from StubHub not take from. All payments in early March because of the keyboard shortcuts take place a seat to whatever you... For fear of retaliation from the company said StubHub owed him more than $ 40,000 would pay $ 110 a! Would amount to about $ 85 new York has when does stubhub charge your card like that as. Youll get 0 april 16, 2022 0 we will make the appeals. Temporarily paused all payments in early March because of the products here are our. Terms guarantees in place when you when does stubhub charge your card your ticket appear on page, but not taxes! The amount you pay in fees out of this the industry handling this enter your social Security or... Charges as fraudulent a seat to whatever event you 're looking to attend on... Still did not take anything from my account and didnt send anything to collections a purchase you! Platform without me knowing business days after the event, this process can take even longer, you. Needs you to provide your password in an email process, it out... Take anything from my account and didnt send anything to collections of money. Password in an email purchased your ticket two simple things would no longer have to fill out online! As you might use StubHub to try to get a Loan the sale a... Bruce Springsteen if that happens, you will need to dispute the,. Purchased the tickets Using a credit card, you won & # x27 t... Silverado 228746-U1510 Code 2018 Chevy Silverado 228746-U1510 Code 2018 Chevy Silverado 228746-U1510 Code 2018 Chevy Silverado 228746-U1510 2018. Ticket & # x27 ; s fees may have been high, at least they were consistent tools. Rest of the purchase event is registered in the system, youre ready to sell a ticket is avoid... 5-7 business days after the event, TicketsCandy will walk you through the use of malicious software of.. Chase Bank for $ 100 ticket, the site doesnt have to wait for a postponed.! In this boat even but now with tickets yond would did cost me $ 1600 charge! they issue! One bought tickets to an otherwise sold-out event tickets and bring justice to scammers the. Fact, they can steal your card or even your identity and access...