The manufacturer was notified of the failure but offered no assistance, a dealer had yet to be notified of the failure. The doors do not stay open if on a slant and the automatic start does not work unless you are very close to the vehicle itself. A class-action lawsuit over the oil consumption issue was filed against Chrysler in 2020. The approximate failure mileage was 92,000. But are 2016 Jeep Cherokee problems petrifying enough to force you to skip this model year entirely? Great amenities come with costly maintenance and low power. He is the author of the novella No Birds in Yesterday, and the short-story collection A Good Place on the Banks of the Euphrates. The same silhouette of the KL, which carried through 2016, is still with us today for the 2022 model year. Another lawsuit was filed in September 2018, without that much progress to speak off at the time of writing. Car randomly looses all power. Overcharged $354 for parts (Mopar parts Giant.com) and $450 overestimated Labor costs! The contact owns a 2016 Jeep Cherokee. for diagnosis and said the PTU was defective and the cost would be $3600 but the units were on back order and it could be 2 to 6 months to get a PTU unit. My service 4wd light came on which alerted me of the problem. 3. The problem code is c14a7-97. The Bluetooth goes off and on whenever it feels like it. For 2014-2017 Jeep Cherokees where the ptu has not been previously replaced, the auto makers recall number is w47 and the national highway traffic safety administration (NHTSA)s recall campaign number is 20v343. Here, we get to a bad start in looking at the 2016 Jeep Cherokee problems. The other downside is that the cylinder causes there to be no 'get up' and it often feels like having to put the pedal all the way down to accelerate onto the freeway. I also called the NHTSA and the request inquiry is 565252. I actually had to take my vehicle in to the dealership and pay out of my own pocket after I was driving on a busy freeway and my vehicle suddenly stopped responding to me pressing the accelerator and the dash began flashing. . The vehicle wear and tear is bad. This seems quite common. Every single time, once the car was turned off and restarted - the warning disappeared and did not return for a long period of time. If your 2016 Jeep Cherokee cruise control wont disengage, thats a major crash hazard. I have researched and found that there are many complaints of this on line. The repairs in this instance simply involved tightening the fasteners. The date this occurred may be different from what I put below but with the maintenance records from the dealership I took the vehicle to an exact date can be determined. Service shifter warning comes on and locks so you can't see your display possible transmission emergency if car shifts while at high speeds. This was diagnosed when the svc 4wd light came on in September. I was told it-s a jeep thing. Anonymous, MD (2015 Jeep Cherokee Latitude 2.4-L 4 Cyl) "While the transmission's computer has had about 5 software updates, it still shifts in a rough fashion particularly at low speed in gears 1 . Multiple instances of the engine randomly shutting off with a "low oil pressure" warning have been recorded by the NHTSA. Transmission failure with no warning. While the top reported problems are related to the engine and the transmission, repair costs were not very high as simple repairs like oil change resolved problems. Others, meanwhile, spoke of how by the time they noticed the engine stalling or acting weird, they had as little as two quarts of oil left. The 2016 Jeep Cherokee took on some problems that plagued prior years, and racked up seven recalls and one investigation. 4wd service light comes on and the awd system disengages while being used in slippery conditions, the system sometime clears and the system will re-engage. Chrysler issued a notification early the next year on February 14, 2018, instructing drivers to contact Chrysler, the NHTSA, or Kidde customer service at 1-855-262-3540, under the recall number T82. The vehicle has not been inspected by anyone other than the local Jeep dealership, which was on 8/12/2022. The car really should come standard with more power. The date this occurred may be different from what I put below but with the maintenance records from the dealership I took the vehicle to an exact date can be determined. noticed lite on dash service 4wd recently had rear differential asy drivers rear cv shaft why all these issues is my car on recall list if not it certainly should br. The contact associated the failure to NHTSA campaign number: 20v343000 (power train); however, the VIN was not included. (25) View all. The automaker contends that the oil consumption of the 2.4L Tigershark engine is normal.. If you see an SUV roll by, know that what makes those fantastic probably came from the Cherokee decades prior. The contact stated that while driving at an undisclosed speed, the "service 4-wheel drive" warning message was displayed. The dealer was not notified of the failure. This is such a high rate of consumption that drivers may need to top off on oil at gas stations to avoid overheating the engine. The failure mileage was approximately 67,000. Additionally, a Chrysler-wide recall affecting 4.8 million vehicles found that the cruise control in some Cherokees may not turn off once engaged. If the PTU fails to engage with the transmission, the Jeep Cherokee could lose all power while being driven. The piston rings specified for the engine were not made to fit correctly. Namely, cruise control, in the event of a short circuit, could be difficult to disengage, and could even speed up as the driver attempted to deactivate it. Either situation could result in a crash or injuries. " There are never any apparent symptoms before nor during the appearance of the warning. Gears are fine. A mechanic on you tube shows that the oil in the component leaks into the electronics in the actuator. (24) View all. . Power transfer unit (ptu) failed on our 2016 Jeep Cherokee at 59,000 miles. Plus, the Cherokee has a reputation as a well-built, tough SUV. Search from 16 Used Jeep Grand . Two of the most notable recalls cover the left and right front halfshafts. Power loss while driving, which poses a safety hazard. File photo of a Jeep Grand Cherokee. Either a rebuilt or replacement engine and transmission can set you back thousands, respectively. The vehicle need a full tune-up and a new battery. I have also had several front-end and brake problems. The radio also frequently switches itself from both Bluetooth and FM options to the same AM channel by itself. Good on Gas mileage as well. The vehicle was not repaired. The transmission is really bad and does not shift well. . Either situation could result in a crash or injuries. Auto Repairs Are EXPENSIVE What kind of vehicle . If the ptu fails to engage with the transmission, the Jeep Cherokee could lose all power while being driven. Welcome to Motor Verso. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. View all. No warning light was illuminated. Problem fixed itself after stopping and turning off car and turning back on but still has issues getting stuck in certain gears. After some initial research, Jeep had a recall of the ptu for my model year back in 2020. The nine-speed automatic transmission found in fifth-generation Cherokees is notorious for sudden failure and an inability to shift, and it was the target of a 2020 recall. Repairs are typically conducted at participating dealerships, and at the automakers expense, and recalls are redeemable for the lifetime of the vehicle on everything except tires, which give you a 180-day window. 2016 Jeep latitude. The only good news here is that 2016 Jeep Cherokee problems somewhat pale in comparison to the 2014 and 2015 model years. With less oil in the engine, it cant lubricate itself as effectively. I first took my truck to a transmission shop and they ran a diagnostic test and it came back that it was a recall for a ptu. This cay be caused on a daily bases. The initial roll-out shouldve already been a bad omen to start with. Ask me anything! The plastic trim on my car is trying to break and come off. At other times, the transmission would slide into neutral while traveling at highway speeds. Automotive Expert - I simply enjoy cars from classic, modern-day passenger cars and then onto powerful motorsport cars. When I took the vehicle in I had to pay for them to reprogram my computer and after researching I discovered that this was already a problem that caused a recall but upon bringing this up to the dealership as well as calling Chrysler directly I was informed that even though the problem was the same as the recall they issued my vin number was not a part of the recall so they couldn-t and would not do anything for me. This cay be caused on a daily bases. Pull over, stopped on hill. A fan sound will go on and off non stop effecting the power and rpm-s. The 2016 Jeep Cherokee has 374 NHTSA complaints for the power train at 33,771 miles average. The contact stated that while driving at unknown speeds, the rear-end of the vehicle started to shake. On her way here afew weeks ago the Service 4WD light came on. Even today, the best you can expect is a brand new gearbox. Or, theyre sometimes called the piston rings. I took it to my mechanic who got a code that said the Power Transfer Unit was bad. Car has been having issues shifting gears when going uphill/downhill for a few months, only 88k miles never wrecked, during drive a "service shifter" alert came on and all drive/park/reverse lights lit up, screen could not be removed, car repeatedly had issues getting rpms while pressing gas. The vehicle was taken to the dealer, and they stated that vehicle was experiencing the same failure as recall NHTSA campaign number: 20v343000 (power train) but her VIN was not included in the recall. 1999 Jeep Grand Cherokee problems. The recall began on June 30, 2016. It's bad enough the car generates a frightening warning that takes over the speedometer display and severely distracts - but especially when it's apparently an undiagnosable problem. 1. Common Problems by Model Year. It seems that oil in the electronics could start a fire. The worst-case scenario was that the nozzle might fly off and injure the user due to the pressure built up under the clog. Jeep mentioned a 4,000-mile oil change interval in the owners manual. Took it in to the dealership and they said it-s my PTU. Vehicle frequently has issues with the touch screen for the radio as well as the mechanical controls for the radio stop responding causing me to be unable to control the volume, power, tuning, using touch screen to control whether I am using the am/fm radio, bluetooth or other media options. Research has shown this to be a known and common issue with this vehicle. Unfortunately, theres not much that you can do besides waiting for new software updates. Vehicle experienced a catastrophic failure of the 4X4 transfer case (PTU) while driving, this went from a faint sound to a complete failure of the drive system in less than 5 miles. Thankfully the fix was very simple this time around: All Chrysler needed to do was supply their owners with new fire extinguishers. Our only concern with our Jeep is problems with the transmission. although, code is different from what is listed for #21-017-21, our vehicle was built during the time frame indicated on the recall (April 2016) and is a 75th anniversary edition Cherokee, also listed on the #21-017-21 recall. As well as high quality car reviews we also specialise in troubleshooting car problems. Chrysler notified owners to bring their cars in for repair starting on June 30, 2016 with the campaign number S39. Furthermore, theyve mentioned harsh shifting in 4th and 5th gear. 2014-2017 Jeep Cherokee Recalled Over Serious Transmission Issues. . The problem code is C14A7-97. The air condition never works, it burns oil, also there are computer issues with the transmission. The vehicle had yet to be repaired. The dealer was notified of the failure but provided no assistance. Dealerships are also informing affected owners that this is normal. Erratic, Rough, Poor, And Unpleasant Shifting What Happened? statistics and reliability analysis of the 2016 Jeep Cherokee, Automatic Transmission Control Module problems, Automatic Transmission Gear Indicator problems. During the time running up to the service appointment we have a few ice/snow storms and the 4wd system worked perfectly (torque was coming off the rear) when the light was off. In order for the air conditioning to work the car has to sit and be on for thirty minutes. This is clearly a persistent and extensive safety issue that Chrysler is negligent in addressing. Chrysler notified owners, and dealers replaced the halfshafts for free. The car does not go uphill very well at all and lacks power. They attempted to update the software of the dtcm and it is up to date. We don't sell/share your email. Gears are fine. The 2.4L Tigershark engine in the 2016 Cherokee burns a quart of oil every 1,000 miles, which can cause overheating if not topped off at gas stations. He looked it up and said there was an active recall on this. Vehicle History's team of automotive experts brings you the most accurate and up-to-date used car information. While it may not always cost you, its still a major sore point that youll have to deal with. Repairs in this instance involved totally replacing the half shaft in affected units. The failure mileage was approximately 157,000. We use cookies to analyze & improve your experience, & to personalize content and ads. We can see here that the 2016 model year while faring better than the earlier 2014 and 2015 variants, are still just as bad when it comes to reliability. At highway speed, transmission disengaged and car was forced to be stopped on road with no shoulder in an attempt to restart and continue to nearest off-ramp. It sits within the early days of the 5th-generation Jeep Cherokee, the KL. The battery dies often, I keep it well serviced, and yet I have multiple issues. So far, Jeep has denied this being an issue and considers this normal. Other than that it's a tough vehicle. I took it to a dealer ship , and they confirmed this. In laymans terms, thats technical service bulletins, which automakers issue to their dealers and technicians to help diagnose and troubleshoot issues. Thank you. This 2016 Jeep Cherokee recall affects an estimated 1,029 potential units and relates to the power train and axle assembly in some 2016 Cherokees built from October 3, 2015, through March 22, 2016. 7/26/22 dealer informed active code c14a7-97 ptu motor component or system operation obstructed or blocked, they cleared the code, it came back on, they check fluid level in ptu, it was within specs, found star case s1721000016 referring to the splines on the ptu unit to fray and not function. Order Jeep Cherokee Repair Manual - Vehicle online today. QUICK ORDER PACKAGE 27E -inc: Engine: 3.2L V6 24V VVT, Transmission: 9-Speed 948TE Automatic 2 Speed PTU. My power transfer unit needs replaced at 39554 miles. The dealership said she needed a pto unit/ptu assembly since it has failed. So, lets focus more on the 2016 model. Several Cherokee owners did note the Low Oil light coming on. Fortunately, I was on a side road going only 25 mph at the time. Details: - Failed Component - PTU on 2016 Jeep Cherokee Overland - Failed PTU disables 4WD, can result in car loosing power while driving, and prevent vehicle to be put in park - Problem confirmed by both dealer AND independent service center - The only message that came is "4WD Service Required" error message which is a result of the problem Description: The power transfer unit (PTU) failed in my 2016 Jeep Cherokee, resulting in the car not engaging in 4WD. Next to go was the battery (400) and the brakes at over 1000 dollars. 2016 Jeep Cherokee Ptu Failure: 2 Complaints Jeep Cherokee 2016 drivetrain January 12: Jeep Wrangler 4xe Fuel and Oil Refresh Mode Causes Lawsuit Ptu Failure 2016 Jeep. For the transmission, the recalls have yet (and may never) to reach the 2016 model year. I'm afraid to use the vehicle in the snow because if it switches to 4wd, I'm worried the unit will fail and I will be stranded. Took around 2 1/2 weeks. Chrysler issued the recall number S38 and notified owners to bring their vehicles in for repair starting on June 30, 2016. Power transfer unit (PTU) grinding at low gear. With that in mind, lets take a closer look at the most common 2016 Jeep Cherokee problems, sorted in order of how painful they are. Safety of this vehicle in a needed 4x4 situation would have been compromised had the unit not been replaced. The contact owns a 2016 Jeep Cherokee. 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